[ DOCS ]
FAQ
Short answers about what Cited monitors, citation definitions, supported surfaces, exports, cancellation, and Learn Domains.
Questions
Does Cited monitor every AI conversation?
No. Cited monitors the prompts, AI surfaces, schedules, locations, and verified domains you configure. It does not see private ChatGPT, Claude, Gemini, or Perplexity conversations.
What counts as a citation?
A monitored response includes your verified domain as a source or linked reference.
What counts as a mention?
A monitored response names your brand or product without an attributable source link to your verified domain.
Can Cited guarantee more citations?
No. Cited records evidence from monitored results. It does not force AI providers to cite your website or guarantee more citations.
Which AI surfaces are supported?
Cited monitors ChatGPT, Gemini, Perplexity, Claude, Google AI Overviews, and Google AI Mode based on your plan. Founder includes ChatGPT and Gemini. Growth adds Perplexity. Pro adds Claude and Google AI surfaces. Cited only shows surfaces enabled for your workspace.
Why do results change?
AI responses can vary by provider, model, timing, location, and prompt wording. A citation note is a durable record of what Cited observed in a configured monitoring run.
Can I monitor competitors?
Competitor watch is available on plans that include it. Cited only evaluates competitors you configure, and only within monitored results.
Can I export my evidence?
Yes. Authorized members can export citation events, citation notes, notebook entries, and workspace evidence archives from the app, subject to plan and role permissions.
What happens if I cancel?
You keep access through the end of the current billing period. After cancellation takes effect, monitoring stops and workspace access follows the billing policy for canceled workspaces.
Does Cited replace SEO software?
No. Cited is the signal and evidence layer for monitored AI answers. It does not replace SEO, content, analytics, or technical growth work.
How does Cited work with Learn Domains?
Cited shows where monitored AI answers cite, mention, recommend, or miss your website. Learn Domains can help improve the site, content, structure, and authority work that may earn more citations over time. Cited does not require Learn Domains.
Was this useful?
If something is unclear, open Contact and tell us which page needs a clearer explanation.
Related articles
- What Cited monitors
Cited monitors the prompts, AI surfaces, schedules, locations, and verified domains you configure. Learn what is in scope and what is not.
- Citations vs mentions
Definitions for citation, mention, recommendation, competitor citation, missed opportunity, and related evidence terms.
- Billing and limits
Plan limits, usage meters, Slack availability, history windows, downgrades, cancellations, and failed payments.
- Learn Domains handoff
Cited preserves citation evidence. Learn Domains can help with site, content, and structure work that may earn citations over time.