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Contact
How to reach Cited support for product, billing, and security questions.
Support
Email hello@cited.cc for product questions and account help.
Billing
For plan changes, invoices, failed payments, or cancellation questions, include your workspace name and the billing email on the account. Owners and admins can also manage billing from the app.
Security
For security reports, describe the issue, affected surface, and steps to reproduce. Do not include verification tokens, webhook URLs, or private customer data.
Security contact: hello@cited.cc
What to include
- What you were trying to do
- The page or feature involved
- Approximate time of the issue
- Whether monitoring, alerts, billing, or domain verification is affected
- A support summary copied from the app help menu, if available
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